A specialized training program that goes in depth into performance appraisal. Appraisers are trained to be objective, certain, and focused on the job performance when assessing their personnel.
Target Audience
Executives who run appraisals and/or people managers
Training Goals
to realize the important qualities of a performance assessor
to ensure an objective appraisal using very specific techniques and to avoid frequent pitfalls
Contents
- Introduction to "Performance Management”
- Performance appraisal as a means of achieving objectivess
- The 4 quality criteria: comprehensiveness - uniformity - objectivity – certainty
- The specialization of the appraisal criteria in the department and for the specific position
- The rating scales: pros & cons
- The responsibilities of the assessor
- Manager vs Assessor: The two potentially conflicting roles
- The 3 quality criteria: Techniques and methods that can improve the quality of the appraisal
- The 6 common pitfalls to avoid during the appraisal
- Performance appraisal as a means of continuous improvement
Training Methodology
- short presentations
- individual and team activities and presentations which validate the understanding of the training material
Duration and Participations
2 training days (2 working days - 16 training hours) in groups of 6-8 participants
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