An advanced, intensive training program which focuses on continuous improvement via people management. For this reason, prior participation in the training program Managing your People is a prerequisite.
Target Audience
Executives who are people managers and seek continuous improvement
Training Goals
- to develop individuals through processes reducing /eliminating all kinds of waste (time, repetition, cost, errors, etc.),
- to increase efficiency, and productivity
- to develop teams
- to improve processes
- to motivate people
Contents
- Introduction to the "Quality Circle”
- The "KAIZEN” philosophy
- Achieving continuous improvement through people management
- Fields and forms of application
- Essential prerequisites for the success of the Quality Circle
- The Quality Circle (within the Department)
- Individual Engagement
- Selection of Individuals - Criteria
- Selection of Point / Area for improvement
- Identifying and verifying the conditions for the specific point/area domain selection
- Benchmarking
- Validating the "benchmark” and goal setting based on the benchmark
- Achieving the goal set against the benchmark
- ‘Certifying’ the point/area’s improved action/process
- Disseminating the improved course of action/process
- Monitoring and incorporating the improved action/process
- Group engagement (includes the same steps as above, but now involving teams of people)
Training Methodology
- short presentations
- team activities
- continuous role-plays with a varying degree of difficulty during which each participant receives individual coaching
- individual personal feedback
Duration and Participations
2 training days (2 working days - 16 training hours) in groups of 6 participants
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